Welcome to the Electronic International Returns Or Repairs department. It is our goal to serve you as accurately and as efficiently as possible. Please read the following options below.
If you are returning an Electronic International product for a refund or an exchange, you will need to call our offices at (541) 318-6060. We have friendly staff waiting to take your call, and you won’t have to deal with an automated switchboard.
We highly suggest you contact our offices at (541) 318-6060 or [email protected] before sending in a product for repair. Roughly 75% of all Electronic International product issues are installation errors and can be resolved through email or a phone call. All products that are received will incur a minimum of a $95 diagnostic charge even if there is no problem found. We can often save you hours of time and money if you first contact us before sending in a repair. If you are confident you need a repair or have already spoken to an Electronic International staff member, then fill out the form below to receive your RMA number. All incoming repairs must have a clearly marked RMA number displayed on the box and on the paperwork, or the product will be returned.
READ BEFORE SUBMITTING THE FORM. Please be sure you see our standard repair costs before filling out the RMA form below. Click here to see our standard repair costs.